Shipping

Dear customer,

We are very happy to see you on our shop! We are trying hard to keep up with both delivering you fun content on our Socials and also keep up with the orders here! 

Shipping

We usually pack and ship your order within 7-14 workdays after the order has been placed, however weekends/holidays and periods when we manage many orders can affect the packing time. The delivery time is usually 4-10 business days depending on which country you live in. If the product has been sold out - delivery can take up to 25 working days.

The delivery dates are to be used as a guide only and commence from the date of dispatch, we are not responsible for any delays caused by post service or destination customs clearance processes.

The package is delivered to the given address and you’re not at home. If Post by any reason can’t deliver the package to your address, it will be forwarded to a pickup location.

We offer such shipping options:

  • Post office - Regular post service around the globe. Delivery can take up to 25 working days.
  • Omniva - Only for orders in Latvia.

Return of goods

As we make and print our products only after your purchase (we don't keep a warehouse), every order is considered custom order, which means, that there is no refund possible in most of the cases, because it was printed specially for you! 
Be sure to choose the right size or drop us an email and we can try to help!

If through mutual negotiations we come to the common decision - the product must be returned - the costs of returning the product are covered by the customer.

We sincerely hope on your understanding in all situations, and we can promise you, every single order you make is a big deal for us! 

Your sincerely,
#POORBALTICS team

P.s. if you have any questions - feel free to contact us: poorbaltics@robyworks.com